General Questions
We offer a comprehensive range of spare parts for various air conditioning systems, including split units, window ACs, centralized systems, and commercial HVAC. Our inventory includes major components such as:
- Compressors
- Condenser and Evaporator Coils
- Fan Motors and Capacitors
- Thermostats and PCBs (Printed Circuit Boards)
- Refrigerant Gas (e.g., R22, R410A)
- Copper Pipes, Insulation, and Cables
- Air Filters and Grilles
Yes, we cater to all major brands available in the UAE market. We stock parts for both global and regional brands, including LG, Samsung, Daikin, Gree, Mitsubishi, Super General, Hitachi, O General, Carrier, and Midea . If you have a specific model, feel free to contact us with the details.
We provide both options to meet diverse customer needs and budgets .
- Genuine (OEM) Parts: These are manufactured by the original equipment manufacturer, ensuring a perfect fit, high reliability, and often a longer warranty. These are recommended for critical components to maintain system integrity.
- Aftermarket Parts: These are made by third-party manufacturers and are a more budget-friendly alternative. While cost-effective, we ensure they meet high-quality standards.
Quality and Authenticity
Counterfeit parts are a concern in the market. We combat this by sourcing our inventory directly from authorized distributors and reputable manufacturers . We are transparent about our supply chain and, upon request, can provide documentation or certificates of authenticity for OEM parts.
Yes, we stand behind the quality of our products. The warranty period depends on the type of part (genuine vs. aftermarket) and the manufacturer . Generally:
- Genuine/OEM Parts: Come with a manufacturer’s warranty, which is typically longer.
- Aftermarket Parts: We offer a store warranty against manufacturing defects. Please inquire about the specific warranty terms for the part you are purchasing.
Pricing and Payment
We strive to offer competitive pricing without compromising on quality. However, we advise customers to look beyond the initial price tag . When comparing, consider factors like:
- The quality of the part (genuine vs. aftermarket).
- The warranty offered.
- Any hidden costs like shipping or handling. We are transparent with our pricing and can provide a detailed quote upon request.
Absolutely. We value our B2B relationships. We offer special pricing and credit terms for bulk orders, AC repair companies, contractors, and facility management firms. Please contact our sales team to discuss setting up a trade account and to learn about our volume discounts.
We offer flexible payment options to suit your convenience, including cash on delivery (for local orders), bank transfers, and credit card payments. For established business clients with bulk orders, we can discuss credit terms
Logistics and Availability
We maintain a large inventory in our Sharjah showroom to ensure immediate availability for most common parts. If a specific part is not in stock, we have a robust supply chain to source it quickly, often as a special order. We always recommend checking stock availability before visiting.
We offer delivery services across all of Sharjah and the wider UAE. For customers in Sharjah Industrial Area, Al Majaz, Al Qasimia, Al Nabba or other parts of the city, we can provide prompt local delivery . Delivery costs will be communicated clearly based on your location and the size of the order, with no hidden fees.
After-Sales Support
Yes, we can help! To ensure you get the correct part, please provide us with the AC brand and the model number of the indoor or outdoor unit. If possible, sending a picture of the old part or its serial number can also help our team identify the exact match.
While our primary business is supplying AC spare parts, we can often recommend trusted technicians or AC repair service providers in Sharjah UAE who are certified to install the parts correctly. Professional installation is crucial for the part’s performance and longevity, and for maintaining the validity of the warranty.
If a part is found to be defective or doesn’t fit (provided it was correctly identified), we have a flexible return and exchange policy . We recommend inspecting the part immediately upon delivery or purchase. Please contact us within a specified period to initiate a return, and make sure to keep your invoice. Parts that have been installed or damaged due to incorrect installation typically cannot be returned.
Business Location
We are strategically located in Al Nabba area Sharjah. This location allows us to serve clients across the city, including Al Majaz and other residential/commercial districts, with easy access and efficient logistics . Our full address and map are available on our website.